Shipping Policy
Here at Ivy & Oak Boutique, we offer many different shipping methods through USPS or UPS. Below is a chart with the available shipping services. If the method does not have a price, the shipping will be quoted in your cart when you check out. Standard and Expedited will always be the same price if you choose that option. If the method does not have a estimated delivery time, the time will also be shown with your price in your cart depending on your location.
| Carrier | Method | Price | Estimated Delivery Time |
| FREE SHIPPING | ON $125 MINIMUM SPEND | ||
| USPS | Ground Advantage | - | 2-3 Business Days |
| USPS | Priority Mail | - | 2 Business Days |
| USPS | Priority Mail Express | - | 1 Business Days |
| UPS | Ground | - | - |
| UPS | 2-day Select | - | 2 Business Days |
| UPS | 3-day Select | - | 3 Business Days |
| UPS | Next Day Air | - | 1 Business Day |
| UPS | Next Day Air Saver | - | 1 Business Day |
| UPS | Next Day Air Early | - | 1 Business Day |
**Please note: If a PO Box is used for the address, the package will be required to ship with USPS. ***
***Please note: We are unable to adjust or change an address or payment method once an order is placed. We recommend that you cancel the order and place a new one if you do have an issue.***
Ivy & Oak Boutique is not responsible for:
- Items lost, damaged or marked delivered by the carrier. Please file a claim with the carrier.
- Contact USPS at (800) 522-9085 or visit their website at https://www.usps.com/help/contact-us.htm.
- Contact UPS at 1 (800) 742-5877 or visit their website at https://www.ups.com/us/en/help-center/contact.page
- We are not responsible for delayed or late shipments caused by the carrier. If the item appears to be delayed, please contact the carriers.
Shipping and Processing Times:
Ivy & Oak Boutique will process all normal orders (non-personalized) in 1-2 business days. If an order is placed after 12:00pm CST on Saturday, the order will be processed on Monday. Most personalized items will be shipped within 1-4 business days. If there is a problem with your order, we will contact you by email.
If you have any questions about your order, please feel free to contact us by email at ivy or call us at 270-773-5424. Please provide your name and order number when you contact our team.